07 · FAQ

First,
the honest answer.

Pricing depends on the task, a deposit is required and critical agreements are recorded before we start. Here are detailed answers about budgets, timelines, vendors, changes and risk.

IdeaProductionCoordinationDeliveryAtmosphereIdeaProductionCoordination

Before we start

The essentials of working with Xspace Events.

01

Geography

Chișinău and all of Moldova

For projects outside the city, we plan logistics, the on-site team and venue working conditions separately.
02

Scope

From consultation to full cycle

You can assign us the whole project, one workstream or event-day coordination only.
03

First step

Five details are enough

The goal, city, date or period, guest count and budget range are enough to begin the first conversation.
04

Transparency

Terms before the start

Scope, estimate, timing, payments and areas of responsibility are agreed before the project begins.

The essentials

24 answers before the first brief.

How much does event management cost?+

We calculate the price after the brief. It depends on format, guest count, lead time and scope. We can work for a fixed fee, a percentage of the approved budget or a combined model — terms are agreed before we start.

What is included in full-service production?+

Idea and concept, budget, venue, vendors, timing, team, communication and event-day coordination. The exact scope is shaped around the task and project budget.

Can I book event-day coordination only?+

Yes. We join a prepared project, check the plan and run of show, assign responsibilities and take over venue management on event day.

When should I contact you?+

The earlier, the better the choice of venues and vendors. Allow at least a few weeks for a small event and several months for a large project. Urgent requests are considered separately.

Is a deposit required?+

Yes. Work begins after the scope and terms are agreed and the deposit is paid. The remaining payment schedule depends on project stages and vendor terms.

Can we use our own vendors?+

Yes. We integrate your trusted specialists into the shared plan, define each party's responsibilities early and establish one communication flow.

Do you work only in Chișinău?+

Our core market is all of Moldova. For events outside the city, logistics, accommodation where needed and the on-site team are calculated separately.

Do you organise private events?+

Yes. We work with private parties, intimate events and other B2C formats when we can guarantee the required quality and clear organisation.

What happens if something goes off plan?+

We prepare backup scenarios for key risks before the event. On site, one responsible person gathers information, makes a decision and coordinates the team quickly.

How is the budget estimate built?+

We separate the project into clear categories: venue, production, styling, programme, staff, logistics, contingency and our team's work. Before approval, we show what is essential, what can be substituted and where optimisation is possible.

Can we start without an exact budget?+

Yes. A comfortable range or a list of priorities is enough. We prepare preliminary scenarios at different scales, then build the exact estimate after the format and scope are chosen.

Is there a minimum event budget?+

There is no universal minimum; it depends on the goal and expectations. We first check whether the desired result is realistic within the available range and say clearly when the scale or solution set needs to change.

Who signs contracts with vendors?+

We agree the model before the project starts. Some contracts may be signed directly by the client and others by the organiser under the approved setup. The proposal records payments, documents and each party's responsibility in advance.

How do you select vendors?+

We assess fit for the task, date availability, quality of previous work, terms, discipline and communication. For key positions, we aim to present comparable options, while the final choice is approved with the client.

Can I book a concept or consultation only?+

Yes, when the boundaries and deliverable are agreed in advance, such as a concept, programme structure, budget review or planning consultation. This is priced separately and does not automatically include event coordination.

Can Xspace Events join a project already in progress?+

Yes. We begin with a short audit of what is confirmed, which agreements exist and where risks remain. We then propose a specific area of responsibility, onboarding timeline and information handover plan.

Who manages the schedule on event day?+

The appointed coordinator manages one working run of show and stays connected with the venue, vendors and client representatives. The team knows the control points and decision order before the event begins.

Can you work at the client's venue?+

Yes. We clarify technical capacity, access rules, logistics, noise and timing limits, and the venue's responsibilities. If a technical site visit is needed, we include it in the work plan.

Can the concept or scale change after work begins?+

Yes, but every significant change is checked against three factors: budget, timing and the impact on confirmed vendors. New terms are approved before the team starts additional work.

What happens if the event is postponed or cancelled?+

We follow the agreed terms and the policies of the vendors involved. We check which payments can be transferred, which costs have already been incurred and what a new date requires, then provide a transparent recalculation.

What do you need from us at the first stage?+

Five details are enough: the event goal, city, preferred date or period, approximate guest count and budget range. References, a programme and a vendor list are useful but not required for the first conversation.

What does the client receive after the event?+

We close the agreed settlements and documents, collect the final project information and record feedback. The exact set of final materials depends on the scope and is stated in the proposal.

How do you handle force majeure and safety?+

Before the event, we define key risks, responsible contacts and the escalation order. Venue rules and qualified specialists take priority, and safety decisions are never replaced by organiser improvisation.

How do we start?+

Send the date, city, format, approximate guest count and budget range. We will have a short conversation, clarify the task and propose the next step.

Quick start

Five points instead of a long brief.

That is enough for the first conversation. We will unpack the details together and turn them into a clear task.

  1. 01Date or preferred period
  2. 02City and expected venue
  3. 03Event format and goal
  4. 04Approximate guest count
  5. 05Budget range
Complete the short brief

Did not find the answer?

Ask us directly.

If the answer depends on your event details, a Telegram conversation is the fastest way to understand the options.

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